Janice R.

Hello! Need a hand? I have the following experiences: Team Leader/ Supervisor for BPO for over 6 years. - proficient with Excel and other MS Office tools - time management: I have to manage all my deliverables such as coaching a team of 15 (individually) every week, taking supervisory calls, doing weekly audits to ensure quality in our calls, analyzing our performance trend and reporting it to my managers, talking to customers, attending training sessions, etc - all within 40hrs/week. - customer service / call handling - data entry/transcribing I am fast and efficient. What's in it for you? You get your results fast and save a lot of money, as you only need to worry in paying for my rate for few hours. Win-win.