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$6 USD / hour
Flag of PHILIPPINES
metro manila, philippines
$6 USD / hour
It's currently 5:42 AM here
Joined January 13, 2017
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John Jayson D.

@johnjaysondel

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$6 USD / hour
Flag of PHILIPPINES
metro manila, philippines
$6 USD / hour
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Customer Service, Logo Maker, Editorial Writing

I have strong communication skills paticularly in English. Hence, I had passed the Internation English Language Testing System (IELTS) exam by British Council and Cambridge three times, twice in 2016 and once this January 2017, with a band score averaging from 6.5-7.5 to backup my language skills. In addition, I am attending an English Proficiency Course three times a week. I have a strong customer service experienced. I have been working as a Human Resource Assistant Manager since 2011. Furthermore, I am a skilled writer and editor; I am working as a part time visual consultant with the knowledge in advertising and graphic design using Adobe Illustrator, Adobe Photoshop, Adobe After Effects and Premier Pro. In addition, I am a licensed registered nurse.

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Portfolio

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Reviews

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Experience

Customer Satisfaction Specialist - Email Support

ContextLogic Inc Wish.com
Dec 2014 - Feb 2015 (2 months, 1 day)
Customer Satisfaction Specialists are experts at providing our customers with the comprehensive support required to achieve an excellent customer experience. A primary responsibility of this position is handling customer support emails.

Customer Service Representative

Amazon.uk (NCO) Philippines
Jul 2012 - Jul 2014 (2 years)
Ensure Excellent, high quality customer service, satisfaction and resolution of queries. Front line phone incident support – inbound: Answer calls and emails reply to questions with high degree of enthusiasm and skills. Assist customer in there Inquiries, problem technical or non technical. Tracking customer package on different carrier in uk. Satisfying our customer with our customer service skills.

Customer Service Representative

Amazon.us (NCO) Philippines
Jan 2011 - Jun 2012 (1 year, 5 months)
• Ensure Excellent, high quality customer service, satisfaction and resolution of queries. • Front line phone incident support – inbound: Answer calls and emails reply to questions with high degree of enthusiasm and skills. • Assist customer in there Inquiries, problem technical or non technical • Tracking customer package on different carrier in us. • Satisfying our customer with our customer service skills.

Education

Bachelor of Science in Nursing

Far Eastern University, Philippines 2006 - 2010
(4 years)

Qualifications

English Proficiency

9.0 Niners
2016
Enhance my English language skills with various extensive classes that include accent classes that cover American, British, and Australian accents grammar classes vocabulary enrichment classes pronunciation classes

Cambridge International English Language Testing System (IELTS)

British Council and Cambridge
2016
Second Take September 12, 2016: Band Score 6.5. The International English Language Testing System (IELTS) is an international standardized test of English language proficiency for non-native English language speakers. It is jointly managed by the British Council, IDP: IELTS Australia and Cambridge English Language Assessment, IELTS is one of the major English-language tests in the world, others being the TOEFL, TOEIC, PTE:A and OPI/OPIc.

Cambridge International English Language Testing System (IELTS)

British Council and Cambridge
2016
First Take June 24, 2016: Band Score 6.5. The International English Language Testing System (IELTS) is an international standardized test of English language proficiency for non-native English language speakers. It is jointly managed by the British Council, IDP: IELTS Australia and Cambridge English Language Assessment, IELTS is one of the major English-language tests in the world, others being the TOEFL, TOEIC, PTE:A and OPI/OPIc.

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