Customer Service Rep/ Team Leader/ Virtual Assistant
With 9 years Customer Service experience (Customer Service Manager, Customer Support Representative, Team Leader and Technical Support Representative) and 3 years administrative assistant/bookkeeping experience, it is my goal to provide the best service to my clients. I have an excellent PC as well as Microsoft Office skills. I have a stable internet connection. I am a great multi tasker and a fast learner. I have a high attention to detail and good time management skills. I have experience with the following task:
- Customer Support (Chat, Email and Telephone)
- Customer Order Processing, Refund, Cancellation and Replacement
- Email and Complaint Handling
- Magento, Mybigcommerce,CRM,Shipstation and Zendesk
- Reports Documentation
- Invoicing, Billing, Purchases, Inventory, Accounts Receivable and Accounts Payable
- Filing and Organizing, Taking of Minutes of Meeting, Data Entry
- Recruitment, Payroll
Work Terms
I can work full time. You can send me a message via Skype