Alvin G.

-Attracts potential customers by answering product and service questions; suggesting information about other products and services. -Opens customer accounts by recording account information. -Maintains customer records by updating account information. -Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. -Maintains financial accounts by processing customer adjustments. -Recommends potential products or services to management by collecting customer information and analyzing customer needs. -Prepares product or service reports by collecting and analyzing customer information. -Contributes to team effort by accomplishing related results as needed.