Lovely Dianne D.
Laguna, Philippines
100%
Job Success
Top Rated Plus
Customer Service Pro | Virtual Assistant
$10.00/hr
Hey there! My name is Dianne and I have been a Customer Support Specialist for 6 years now. I am dedicated to delivering exceptional customer experiences. Looking for long-term projects to keep branching out, improving, learning, and helping my clients' businesses grow. With a keen eye for detail, I manage a range of vital tasks but not limited to:
⇢ Handling emails for customer service
⇢ Order fulfillment
⇢ Data entry
⇢ Dispute and Chargebacks
⇢ Social media posting and content creation
⇢ Social media stats reporting
Skills and tools:
⇢ Shopify
⇢ Amazon
⇢ Etsy
⇢ Gorgias
⇢ Zendesk
⇢ Freshdesk
⇢ Helpscout
⇢ PayPal
⇢ Stripe
⇢ Afterpay
⇢ Klarna
⇢ Recharge
⇢ Asana
⇢Trello
⇢ Notion
⇢ Facebook
⇢ Instagram
⇢ TikTok
⇢ Canva
Work history
Customer Support Specialist Ecommerce
Jul 28, 2023
-
May 26, 2024
No feedback given
Private earnings
Pricing Analyst for US-based Ticketing Company
5.00
Nov 17, 2023
-
Apr 10, 2024
Private earnings
Virtual assistant/dropshipping
Apr 12, 2017
-
May 20, 2023
No feedback given
Private earnings
GC Customer
5.00
Jan 2, 2021
-
May 4, 2021
"Absolute rockstar!"
Private earnings
Virtual Assistant - URGENT
3.45
Aug 20, 2020
-
Sep 23, 2020
Private earnings
Looking for someone to do both shopify and customer service
4.00
Dec 5, 2019
-
Jun 16, 2020
Private earnings
Customer Support Email Response for Shopfy/Oberlo Store
4.00
Nov 15, 2017
-
Jun 16, 2020
"Diane was good"
Private earnings
Shopify eCommerce Virtual Assistant - 5 to 6hrs/day long term
5.00
Jul 2, 2019
-
Apr 19, 2020
"Thank you for your service. Highly recommended."
Private earnings
Full Time Store Management Assistant (Mon to Fri 8hrs per day)
5.00
Oct 14, 2019
-
Apr 19, 2020
"Dianne is a great person to work with. If you're looking for someone who you can rely on, she's highly recommended. Thank you"
Private earnings
Shopify Store Customer Service
5.00
Nov 26, 2018
-
Mar 1, 2020
Private earnings
Ecommerce Customer Service Representative
May 16, 2024
-
Present
Job in progress
Private earnings
Customer Experience Agent (Temporary + Remote)
May 3, 2024
-
Present
Job in progress
Private earnings
Ecommerce Customer Service Representative - Gorgias
Aug 6, 2021
-
Present
Job in progress
Private earnings
Ecommerce Customer Service & Assistant
Aug 5, 2021
-
Present
Job in progress
Private earnings
Customer support VA for Shopify business
May 15, 2021
-
Present
Job in progress
Private earnings
Virtual Assistant
Sep 29, 2020
-
Present
Job in progress
Private earnings
Shopify store assistant for e-commerce brands/dropshipping
Sep 10, 2020
-
Present
Job in progress
Private earnings
E-commerce Customer Service
Aug 27, 2020
-
Present
Job in progress
Private earnings
Shopify Store Support
Jul 7, 2020
-
Present
Job in progress
Private earnings
ASAP: Customer Service VA needed for facebook and email for a shopify store.
Jun 9, 2019
-
Present
Job in progress
Private earnings
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Skills
- Email Support
- Ticketing System
- Order Fulfillment
- Answered Ticket
- Product Knowledge
- Ecommerce
- Etsy
- Slack