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$11 USD / hour
Flag of PHILIPPINES
quezon city, philippines
$11 USD / hour
It's currently 1:58 PM here
Joined July 14, 2014
0 Recommendations

Ayn Lavinia M.

@aynlaviniamansil

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$11 USD / hour
Flag of PHILIPPINES
quezon city, philippines
$11 USD / hour
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Proposal Production Specialist (Document Manager)

Over 10 years experience in project management, office administration, technical and customer service support with a focus on effectively managing complex assignments against aggressive timelines, and meeting deadline without compromising accuracy and quality. Collaborated with clients across the United States, United Kingdom and Canada. I have successfully completed projects across all brands and sectors, involving project management, proposal content formatting and version control. I have a strong sense of personal responsibility, integrity and initiative which are beneficial in winning client's success. I am detail-oriented and hardworking.

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Experience

Bid Support Specialist / Graphics Specialist / Document Manager (Proposal Support Professional)

IBM Business Services -Sales Transaction Support (STS)
Jan 2012 - Present
Graphics Design: - Provides templates for oral presentation of proposal, creation of proposal cover page and figures needed in proposal submission. Document Management: - Provides sales-related support to business-approved opportunities such as bid facilitation, proposal development and document production in response to RFPs. - Coordinates directly with the sales team across all IBM brands in developing high quality and responsive proposals.

Customer Service Representative

Hinduja Global Solutions -Aetna
Mar 2011 - Jan 2012 (10 months, 1 day)
- Supports Aetna HMO healthcard holders. - Assists customers with inquiries and medical claims.

Product Support Representative/ Sales Representative

Concentrix -Linksys by Cisco
May 2010 - Feb 2011 (9 months, 1 day)
- Assists customer with their technical concerns and provides option for upgrade of their Linksys device.

Education

BA in International Studies

Miriam College, Philippines 2001 - 2005
(4 years)

Qualifications

Dedication to Client’s Success Award

IBM Business Services
2017
Providing excellent services to clients by going the extra mile.

North America STS Achievers Circle Award (2016)

IBM Business Services
2016

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