Daniel F.

I'm a seasoned IT Support Specialist offering over 10 years of diverse experience in multi-site deployment, migration, installation, and desktop support (including LAN/WAN technologies) within various industries. He successfully provided on-site/remote executive support for laptops and desktops; and its new hire setup, connectivity issues, and video conferencing with global company sites. He was a lead technical support in troubleshooting of hardware, software, network, and application issues. Proficient in Windows 7: Performed migration upgrades, installations, configurations, and imaging. Proven leadership ability which includes over 5 years supervising employees, developing and conducting technical training, creating and using IT documentation procedures, and coordinating 24-hour service coverage.