Johny Sam Ilango P.

I've over 7 years of experience in the customer service industry and four years as an article writer. I'm trained in British and American accents among others and can sound like a native speaker. As a customer service rep I've worked with multiple projects and the most notable ones are ATT ConnecTech (completely technical - premium support-Tier 3) and ATT Home Solutions (Sales, Tier 1 Tech Support and Billing). I've always gotten promoted from where I was. Hence, I've been a trainer for over 3 years training over 400 candidates on customer service excellency and article writing. I'm certified by AT&T and Sutherland Global services as a trainer (2 Certifications). In article writing, I've written for multiple niches and can be versatile as per writing requirements. I've a hand in data entry. I'm fast, reliable, love multi-tasking and extremely tech-savvy. P.S. With an excellent office setup and the best recruits from my training experience, we're also here to offer more as per needs