Anthony A.

Team-oriented Help desk Technician with progressive experience in set up, configuring, repairing, testing, installing and maintaining software / hardware for several kinds of environments and situations. Well versed and able to provide training to clients regarding software, hardware, and troubleshooting techniques, along with telephone, remote and on-site support for clients to provide a quick resolution to problems. Effective at managing the multiple aspects involved in a complete system replacement. Quick to assimilate to transitions, and switching of roles as needed. Eager to put my acquired skills to work in fostering a team building environment focused on increased productivity.