I'm a professional sworn translator/ localizer with 16+ years of experience and HTML5/ SEO knowledge specialized in website translation/ localization, and 9+ years of experience in administrative, executive and customer support roles. I work with the following languages: Russian, Italian, English, and Latvian. Some of my translation works have been officially published, and I have a wide base of satisfied clients that use my translation and proofreading expertise on a regular basis. I will be happy to help you with various administrative/ executive support activities, in particular, with: - web research/ market research/ lead generation; - E-mail handling/ inbox monitoring almost 24/7; - creating intros/ realizing first-contacts with the companies/ individuals of your interest; - working on web content, directly in any web format; - Customer Support activities (inbound): phone, chat, E-mail (in 4 languages: ENG, ITA, RUS, LV); - phone interpreting; - posting on Russian forums/ social media - assistance in establishing a company in Latvia; - assistance in finding and purchasing real property in Riga/ Latvia. Briefly about my skills and experiences: - experience in commercial assistance with clients/ customers from EU, UK and CIS countries; - multilingual: proven professional proficiency in Italian/ English/ Latvian (Russian native speaker); - 9+ years of experience in Administrative Support/ Customer Support roles; - 16+ years of experience in translation, editing, proofreading, copywriting; numerous PUBLISHED translation works/ letters of recommendation from clients; - HTML5/ JavaScript/ CSS3/ SEO knowledge; - 30+ translated/ localized websites, some of them optimized/ promoted; - excellent knowledge of specific tourism-related terminology; - experience as a Hotel/ Mini-hotel/ Guest house Receptionist/ Administrator; - experience in Customer Support Advisor position, inbound (mostly) + outbound; - certified Google Ads Fundamentals/ Google Shopping Ads professional; - brief experience with Amazon; not so brief experience with Etsy and Notonthehighstreet; - experience of living/ working in Italy and in the UK; What characterizes me most is my punctuality, professionalism and striving for perfection. I am a serious freelancer and will put in the amount of work needed to provide you with a text that is correctly translated and/ or localized in the Russian language. Looking forward to receiving your inquiry!

Translation/ localization/ copywriting