I'm a professional sworn translator/ localizer with 16+ years of experience and HTML5/ SEO knowledge specialized in website translation/ localization, and 9+ years of experience in administrative, executive and customer support roles.
I work with the following languages: Russian, Italian, English, and Latvian.
Some of my translation works have been officially published, and I have a wide base of satisfied clients that use my translation and proofreading expertise on a regular basis.
I will be happy to help you with various administrative/ executive support activities, in particular, with:
- web research/ market research/ lead generation;
- E-mail handling/ inbox monitoring almost 24/7;
- creating intros/ realizing first-contacts with the companies/ individuals of your interest;
- working on web content, directly in any web format;
- Customer Support activities (inbound): phone, chat, E-mail (in 4 languages: ENG, ITA, RUS, LV);
- phone interpreting;
- posting on Russian forums/ social media
- assistance in establishing a company in Latvia;
- assistance in finding and purchasing real property in Riga/ Latvia.
Briefly about my skills and experiences:
- experience in commercial assistance with clients/ customers from EU, UK and CIS countries;
- multilingual: proven professional proficiency in Italian/ English/ Latvian (Russian native speaker);
- 9+ years of experience in Administrative Support/ Customer Support roles;
- 16+ years of experience in translation, editing, proofreading, copywriting; numerous PUBLISHED translation works/ letters of recommendation from clients;
- 30+ translated/ localized websites, some of them optimized/ promoted;
- excellent knowledge of specific tourism-related terminology;
- experience as a Hotel/ Mini-hotel/ Guest house Receptionist/ Administrator;
- experience in Customer Support Advisor position, inbound (mostly) + outbound;
- certified Google Ads Fundamentals/ Google Shopping Ads professional;
- brief experience with Amazon; not so brief experience with Etsy and Notonthehighstreet;
- experience of living/ working in Italy and in the UK;
What characterizes me most is my punctuality, professionalism and striving for perfection. I am a serious freelancer and will put in the amount of work needed to provide you with a text that is correctly translated and/ or localized in the Russian language.
Looking forward to receiving your inquiry!