Juvy A. Profile

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$3 USD / hour

iloilo city,

philippines

$3 USD / hour

It's currently 10:42 AM here

Joined April 24, 2013

0 Recommendations

Juvy A.

@juvyjuvey

0.0

(0 reviews)

0.0

$3 USD / hour

iloilo city,

philippines

$3 USD / hour

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Jobs Completed

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On Time

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Repeat Hire Rate

Customer Service Representative.

Working in BPO industry since 2019. I am looking for online job where I can work at home and at the same improve and grow professionally.

See all Copywriters in Philippines

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Reviews

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Experience

IQOR

Jun 2018 - Present

We process customer orders from 10 different catalogs.

Convergys

Jan 2017 - Jun 2018 (1 year, 5 months)

We assist customers with technical and subscription concerns such as TV, landline, and Internet. We offer additional services related to their subscription and/or bundle their services into lower price.

Uniquity Global Services

Jun 2015 - Dec 2016 (1 year, 6 months)

We receive escalated calls from front line agents. We are responsible in resolving customer's concern in a timely manner effectively to avoid complaints and further escalations. We are also responsible of first call resolution. If there is a need of additional time to investigate complicated concerns, we are required to forward particular concerns to higher management, provide timeframe to customers and follow up with them on that given timeframe.