4x World Record Holder @ WBR ; WRC ; ABR & IBR | Associate II - CIS @ UST | 10x Microsoft & Azure Certified Expert | ITIL® 4 Foundation Certified | 44x IBM & Design Thinking Certified | SNOW | NOC/IMS/CIS Specialist | Digital & Social Media Marketer | Brand Promoter & Lead Generator
Objective : Intelligent, skilled and professional candidate who is looking to be associated with progressive organization that gives me the scope to apply my educational, professional skills and provides me with advancement opportunity and knowledge empowerment.
An enthusiastic and competent IT professional with 8+ years of experience in Implementation and Providing Technical Support for IT Infrastructure which mainly includes Azure Services , Windows Server and Windows Desktop services.
* Currently working as Associate II - CIS @ UST.
* Professional with around 4 years of experience in IMS and CIS.
* Experience as a Freelancer for 4+ Years in CIS, IMS and Digital Marketing.
* Certified in MCP, MCSA, MAAA & Microsoft Certified Solutions Expert (MCSE) # 15634946
* Microsoft 365 & Azure Fundamentals, MAAA & Azure Solutions Architect Expert # H899-0138
* Certified in MDAA & Microsoft 365 Certified: Enterprise Administrator Expert (MEAE) # 15634946
* Certified in ITIL® 4 Foundation in IT Service Management # GR750498412GR
* Certified in Lean Six Sigma White Belt # izHkwY2Ysb
* Certification Course in Advanced Diploma in IT Infrastructure and Network Engineering # 33043
* Certified in WooRank Certified Marketing Partner
* Certified in Klipfolio Certified Expert and Partner
* Certified in Facebook Blueprint Certifications
* Certified in Hubspot, Google Ads & Cloud, Bing Ads, LinkedIn, Pluralsight and Skillsoft Certs.
* Certified in SEMrush, Yandex Direct and Metrica Expert Certified
* Certified in VMware VSP & VTSP Foundation Certification
* Certified in UiPath RPA Awarness training, UiPath Licensing, Business Analyst and Level 2 - Orchestrator
* Adobe Certified Associate in Visual Communication using Adobe Photoshop CS5# m8Vz-DTQ2
* Excellent knowledge in NOC/IMS/CIS & SOC Support.
* Exceptional knowledge in Win 2008/2012/2016 Servers, Win 7/8/8.1/10 Clients.
* Excellent knowledge of SCCM, Active Directory, WSUS, Antivirus, Backup, Networking, Office 365 & G Suite.
* Experience in supporting Enterprise-level clients with their PC support needs.
* Able to adapt to situations and work for the team as required.
* Stellar troubleshooting skills in Computer Hardware and Software.
* Posses Stellar Knowledge in System Administration in Windows and VMWARE.
* Adoption and experience of cloud solutions and services such as AWS, Azure, IBM and Google Cloud.
* Much eager to learn new technologies, methodologies and willing to learn new things that improves the existing technology. Able to provide timely customer support with high quality.