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Maya L.
Brighton, United Kingdom
100% Job Success
Top Rated

Customer Service Manager

I am an enthusiastic and driven individual with over 10 years experience in Customer Service and Customer Service Management. My strengths lie in helping start ups reach their customer management potential as well as social media management and technical support. I have worked with large and small companies and am well versed with most CS software such as Zendesk, Freshdesk, Asana and Office. With my last client whom I worked with for a year I had a customer satisfaction rating of 95%, with over half of that rating coming from complaints handling. I believe good social media management is key to good customer service and I so I offer this as a stand alone skill to help businesses reach their full potential.
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Skills

  • Social Media Management
  • Social Media Optimization

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