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$5 USD / hour
Flag of PHILIPPINES
$5 USD / hour
It's currently 11:13 PM here
Joined August 14, 2017
0 Recommendations

John Carlo S.

@jcarlosaclolo

3.9 (7 reviews)
3.1
3.1
100%
100%
$5 USD / hour
Flag of PHILIPPINES
$5 USD / hour
86%
Jobs Completed
38%
On Budget
82%
On Time
N/A
Repeat Hire Rate

Customer Support | Virtual Assistant

I have been working from home for 2 years now. I'm a Virtual Assistant. I also worked as a technical support and customer service for several years. I've done a mentor and quality apprentice tasks as well. I can handle escalations and deal with difficult customers. I'm pretty much familiar with communicating with different types of customers. * [login to view URL] Customer Service: Voice * [login to view URL] Customer Service: Voice * Kindle Technical Support: Voice * Smartocity: Email I can do layouts and designs using Adobe Photoshop CS and create visual presentations using MS PowerPoint and Adobe Premier. I also have knowledge in MS Office, MS Excel, Windows Movie Maker, Canva and Filmora. I'm self-motivated, hardworking and patient. I'm also a positive and a goal oriented individual. I've gained all of these because of my family and job experiences.

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Portfolio

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Reviews

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Showing 1 - 2 out of 2 reviews
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3.9
$339.47 USD
great freelancer [27 September, 2017] great start! [27 September, 2017] good virtual assistant [27 September, 2017] great! dependable [27 September, 2017] no major problems, expertise continues to improve [02 October, 2017] improving with feedback
Sales
Marketing
Health
Customer Service
T
Closed User
@therapyondemand
•
7 years ago
1.0
$23.00 AUD
I hired this man and he said that he will do the work but at the end he could not deliver the work and wasted my time. This man is so irritating. Do not hire him. I WARN YOU ALL STAY AWAY FROM THIS PERSON HE WILL MAKE YOU MAD. SO IRRRRRIIIITATING
Ghostwriting
Article Writing
Research Writing
Article Rewriting
Book Writing
P
Closed User
@piyag476
•
7 years ago

Experience

Virtual Assistant (REAL ESTATE)

ICARE REALTY
Aug 2017 - Present
Sending emails, and assisting in sorting homebuying requests and adding automated home searches for clients.

Date Entry/Writer

IBPORT INC
Aug 2017 - Present
Re-writing of articles and checking for possible errors. Proofreading, grammar checking

Customer Support Specialist

Amazon.com(under Teletech)
May 2015 - Jul 2017 (2 years, 2 months)
Customer Service Representative managing large amounts of incoming calls and customer concerns, assisting clients on product inquiries, identifying and assessing their needs to achieve satisfaction and suggests products depending on the situation. Aids in shipment and delivery concerns, and any other concerns on AMAZON Retail aspect. Build sustainable relationships and trust with customer accounts through open and interactive communication.

Education

Associate Degree on Communication

Silliman University, Philippines 2010 - 2012
(2 years)

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Certifications

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