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Jaqlyne Anne A.
San Jose Del Monte Bulacan, Philippines
100% Job Success
Top Rated Plus

Team Lead | Customer Service | AdminSupport | Sales

I am looking for a job where I can practice my skills and learn more to be a more competitive individual. My knowledge, skills, and expertise as an individual contributor were developed by performing tasks and responsibilities as a Product Trainer, Customer Service, Technical Service Support, and Sales Coach. Focuses mainly on improving the sales performance of an agent, Team, and the Site. Product Trainer: Skilled in designing and delivering engaging training programs to educate employees and customers on product features and benefits. Experience in conducting workshops, webinars, and on-the-job training sessions to enhance product knowledge. Strong communicator with the ability to simplify complex concepts and tailor training to different learning styles. Customer Service Representative: Experienced in handling customer inquiries, resolving issues, and providing exceptional customer support. Proficient in using customer service software and systems to efficiently manage customer interactions. Patient, empathetic, and attentive with a strong commitment to customer satisfaction. Technical Service Support: Proficient in diagnosing technical issues, providing solutions, and troubleshooting hardware and software problems. Skilled in communicating technical information in a clear and understandable manner for non-technical users. Detail-oriented with a problem-solving mindset to resolve technical challenges effectively. Sales Coach: Experienced in coaching and developing sales teams to achieve targets and improve performance. Strong collaborator who works closely with sales reps to identify strengths and areas for improvement. Results-driven with a focus on implementing sales strategies, providing feedback, and driving sales growth. In summary, my experiences highlight my skills such as collaboration, adaptability, solution-oriented approach, and effective communication across various roles in training, customer service, technical support, and sales coaching.
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Skills

  • Zendesk
  • Order Tracking
  • Training
  • Shopify
  • Email Communication

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