Nizar A. Profile

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$16 USD / hour

canada

$16 USD / hour

It's currently 2:30 AM here

Joined April 1, 2018

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Nizar A.

@nizaralajlani

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(0 reviews)

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$16 USD / hour

canada

$16 USD / hour

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Experienced Technical Support Specialist

Highly motivated Marketing graduate seeking freelance opportunities in marketing/customer support to gain valuable experience.

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Experience

Sherweb

Jan 2018 - Present

Responsible for ensuring the success and satisfaction of Microsoft's business customers; Assist customers with a wide variety of products(Exchange, Outlook, Excel, etc)

Teleperformance

Mar 2017 - Jan 2018 (10 months, 1 day)

Ensured Apple customers' satisfaction; successfully resolved customers' issue under time pressure by troubleshooting with customers over the phone; Assisted Apple customers with a wide variety of issue on both iOS and MacOs

Rimooni Design

Jul 2012 - Jan 2015 (2 years, 6 months)

Ensured the success of Rimooni brand on social media. Responsible for all brand activities on Facebook, Instagram page management, and online advertisements; Responsible for processing clients orders placed both online and over the phone; Successfully drove brand awareness, engagement, and increased traffic to social media accounts by developing and managing marketing campaigns.