Specialties include UX Strategy, User Centered Product Design and Management, Narrative Media, and content creation. Worked for Microsoft and Google.
My accomplishments include:
• Lead Researcher for the Tech Data Global Experience Group, covering 17 countries.
• Created the first Web UX lab in Virginia government.
• Pioneered e-government in Virginia, with multiple “First in the Nation” awards, Best of the Web awards in 2001, 2002, and 2005, the EGov Pioneer Award in 2002, and the Civic 50 Award in 2002.
• Wrote the Commonwealth of Virginia’s Web IT Policy, Standard, and Guidelines documents, the Web policy for the Executive Branch of Virginia.