Vicente O. P. Profile

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$10 USD / hour

united states

$10 USD / hour

It's currently 12:03 AM here

Joined May 30, 2018

0 Recommendations

Vicente O. P.

@qchoprescott

0.0

(0 reviews)

0.0

$10 USD / hour

united states

$10 USD / hour

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Repeat Hire Rate

Helpdesk Sr. technician

Helpdesk Sr. technician, hired from contract position due to outstanding work ethic, who managed client's service requests/incidents locally and remotely in a timely manner.

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Experience

NTT Data

Sep 2017 - Present

Helpdesk Sr. technician, hired from contract position due to outstanding work ethic, who managed client's service requests/incidents locally and remotely in a timely manner. Provided exceptional customer service while achieving the company mission.

Customer service representative – Collections

Jun 2015 - Sep 2017 (2 years, 3 months)

Responsible of collecting payments on past due bills, inform clients of overdue accounts and amount currently owed, reviewing terms of sale or loan documents, Set up repayment plans, record new commitment to repay debt, Listening to customer's story and determine if debt can be collected.

Servicios Vipresa, S.A.

Nov 2011 - Dec 2012 (1 year, 1 month)

Responsible for providing general support, handling of inventories of electrical equipment, writing and transcribing correspondence and various documents, keeping all information related to the administrative process up to date.