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baltimore, united states
It's currently 8:29 PM here
Joined May 18, 2018
0 Recommendations
Rainier H.
@rhorn009
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baltimore, united states
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Repeat Hire Rate
Virtual Assistant, Call Center
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Experience
Executive Assistant/ Team Leader
Feb 2008 - Apr 2018 (10 years, 2 months)
• Oversee calendar scheduling for Vice President, Assistant Vice Presidents, and Directors • Create and edit documents, presentations and reports for board meetings • Arrange itineraries for domestic and international travel and process travel reimbursement • Manage a staff of 10 Call Center Customer Service Representatives and 3 Administrative Assistants • Execute process improvement projects through Six Sigma Lean techniques.
Assistant Manager
Apr 2001 - Jun 2008 (7 years, 2 months)
Manage 20 employees, open and close store, deposit money and count safe, train staff.
Call Center Rep
Jul 2005 - Feb 2008 (2 years, 7 months)
Answer incoming calls from customers and assist with billing, programming, trouble shooting, and starting new service. Trained new empoyees.
Education
BA- Business Admin
(7 years)
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