Profile cover photo
You're now following
Error following user.
This user does not allow users to follow them.
You are already following this user.
Your membership plan only allows 0 follows. Upgrade here.
Successfully unfollowed
Error unfollowing user.
You have successfully recommended
Error recommending user.
Something went wrong. Please refresh the page and try again.
Email successfully verified.
User Avatar
$5 USD / hour
Flag of MALAYSIA
kuantan, malaysia
$5 USD / hour
It's currently 6:14 AM here
Joined August 8, 2017
0 Recommendations

Nurhidayah Azira B.

@azirajamalulail

0.0 (0 reviews)
0.0
0.0
0%
0%
$5 USD / hour
Flag of MALAYSIA
kuantan, malaysia
$5 USD / hour
N/A
Jobs Completed
N/A
On Budget
N/A
On Time
N/A
Repeat Hire Rate

Admin, Data entry,Cutsomer support & Helpdesk

Hi, My name is Azira and i born and raised in Malaysia.I'm 31 years old who have experience working in customer service field for the past 6 years. I use to work with some major telecommunication company in Malaysia such as Vads Berhad and Umobile Sdn Bhd. I work as customer helpdesk for Vads Berhad for project like Streamyx and Unifi both are for Telekom Malaysia (Internet provider) and later with Umobile as Sr. Sales & Service Representative. Working in this field teach me how to handle customer and assists them with any of inquiry and problem related to the company product that they subscribe, it also teach me to be patient and i meet a lot of interesting individual during the period i working with both company. As for my personal interest i interested in learning new language and also interested in learning about photography and videography. Thank you

Contact Nurhidayah Azira B. about your job

Log in to discuss any details over chat.

Reviews

Changes saved
No reviews to see here!

Experience

Sr. Sales & Service Reprsentative

Umobile Sdn Bhd
Sep 2012 - Apr 2017 (4 years, 7 months)
Umobile is one of the main telecommunication company in Malaysia.I work with Umobile for 4 years as customer service. I mainly handle walk in customer that came to Umobile service center. I job include assisting customer in various problem such as help customer understand their billing account if any added charges incur in customer phone bill statement, explain customer about product and services that company offer. Other then customer service i also do data entry to assists my supervisor

Customer Service Representative

Vads Berhad
Oct 2009 - Jul 2012 (2 years, 9 months)
Vads Berhad is a company that provide outsourced contact center to various other company. I work with Vads Berhad under projectl like Streamyx and Unifi that belong to Malaysia larges internet provide (Telekom Malaysia). Under Streamyx i work with Technical department that provide basic troubleshooting to customer who have internet connection issues for almost 2 years, i was transfer to Unifi here i work under Fulfillment (Billing Depatment) mainly handle inbound & outbound call.

Education

Bachelor Degree in Business ( Finance and Banking Management)

Kolej Universiti Teknologi Dan Pengurusan Malaysia, Malaysia 2006 - 2009
(3 years)

Contact Nurhidayah Azira B. about your job

Log in to discuss any details over chat.

Verifications

Preferred Freelancer
Identity Verified
Payment Verified
Phone Verified
Email Verified
Facebook Connected
Previous User Next User
Invite sent successfully!
Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.