Mark R.
Bronx County, NY
Helpdesk Manager
$25.00/hr
Strong IT Specialist with great experience in deploying technology to increase user experience or save organizational resources
Successful migration of over 1200 employees from an on premise exchange server to office 365.
Oversee terminal server environment troubleshoot using V-cloud director.
Administer MDM Maas360 in ICL environment implementing security and HIPAA compliant policies.
Support over 18 sites across the 5 boroughs with expansion of office spaces and networking needs.
Provision users of CISCO phones creating accounts and configuring phones to meet department needs
Skills
- Project Management
- Microsoft Server
- Desktop Support
- Project Plans