Microsoft Office Word is a word processor designed by Microsoft. wikipedia.org

Microsoft Excel is a proprietary commercial spreadsheet application written and distributed by Microsoft for Microsoft Windows and Mac OS X. It features calculation, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications. wikipedia.org

Adobe Photoshop is a graphics editing program developed and published by Adobe Systems Incorporated. wikipedia.org

Lead generation, or lead gen is a marketing tool used, particularly in internet marketing, to generate consumer interest or inquiry into products or services of a business. wikipedia.org

"Marketing automation refers to software platforms and technologies designed for marketing departments and organizations to more effectively market on multiple channels online (such as email, social media, websites, etc.) and automate repetitive tasks. Marketing departments, consultants and part-time marketing employees benefit by specifying criteria and outcomes for tasks and processes which are then interpreted, stored and executed by software." wikipedia.org

The Sabre Global Distribution System (GDS) enables companies to search, price, book, and ticket travel services provided by airlines, hotels, car rental companies, rail providers and tour operators. wikipedia.org

Mautic is an open marketing automation platform provides users integration as well as customer intelligence.

Amadeus IT Group is a transaction processor for the global travel and tourism industry. Acting as an international network, Amadeus provides search, pricing, booking, ticketing and other processing services in real-time to travel providers and travel agencies through its distribution business area. wikipedia.org

PDF conversion is the process of converting PDF documents, an ubiquitous format for digital documents, to other formats, such as Microsoft Office formats (Word, Excel, Powerpoint), HTML, and computer graphics formats (GIF, JPEG, PNG).

Email marketing is directly marketing a commercial message to a group of people using electronic mail email. wikipedia.org

Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. wikipedia.org

Analysis of data is a process of inspecting, cleaning, transforming, and modeling data with the goal of highlighting useful information, suggesting conclusions, and supporting decision making. wikipedia.org