Expert administrative assistant with excellent time management skills.Ability to work under heavy responsibilities, and have large experience in writing, Internet researching. administrative services, Internet research and its applications are my principle work field. Looking for achieving a good work with maximum quality and making a respectful relation with the client. I also offer a 100% money back guarantee in case of cancellation or lack of satisfaction. Quality and accuracy are my life themes.....So just try me and you won't let me go.
I'm ready to serve in the following fields:
1) Data entry.
3) Virtual assistance.
4)Translation between Arabic, English, French, and German.
5) Internet Research. (All fields)
6) Internet Marketing and selling.
7) Computer and Email handling.
8) Network and System administration.
9) Customer Service.
10) Office management.
11) Event Planning.
12) Microsoft Office (Excel spreadsheets, Word processing, PowerPoint presentations, Google docs....and all other office programs)
I'm a professional expert with 8 years experience in administrative support services with a full accommodation with turn around requests.I have worked in customer support , Data entry field for three years in #1 world largest medical services company (Mapfre assistencia).
I'm also a Microsoft certified system engineer (MCSE) with a high accuracy handling of computer networks and programs including Microsoft office programs and also time management and event planner programs with excellent quality.
I have three certifications from British council in English writing ,learning as well as English typing skills.
Administrative support and data entry is my core interests. I also have great experience with internet search and managing marketing campaigns.
Area Covered: The World
Work Experience Summary: Quantum Data Services
senior administrative support 2007 - Present
I'm responsible for >> Direct or coordinate the supportive services department of a business, agency, or organization. >> Prepare and review operational reports and schedules to ensure accuracy and efficiency. Help the joniors to make the administrative support works suach as data entry, internet searching. >> Set goals and deadlines for the department. >>Acquire, distribute and store supplies. >> Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records. I'm also responsible for doing all internet and office work related to internet including searching, maintenance, mail handling , web data entry work and reports writing. 1) Data entry. 3) Virtual assistant. 4)Translation between Arabic, English, French, and German. 5) Internet Research. (All fields) 6) Internet Marketing and selling. 7) Computer and Email issues and problems. 8) Network and System administration. 9) Customer Service. 10) Office management. 11)Event Planning. 12) research, Amin support. 12) Microsoft Office (Excel spreadsheets, Word processing, PowerPoint presentations, Google docs....and all other office programs)
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MAPFRE ASISTENCIA
Internet Researcher/Marketer/ Assistant 2003 - 2007
Handled multifaceted clerical tasks (e.g., data entry, filing, records management, Internet applications and billing) as the assistant to the registrar and admissions offices. Coordinated travel arrangements, maintained database and ensured the delivery of premium service to clients. Leading a team of professionals to ensure that everything is in the right place. Quickly became a trusted assistant known for his attitude, flexibility and high-quality work. Highlights: >> Communicated effectively with multiple departments to plan meetings and prepare welcome packages for clients. Established strong relationships to gain support and effectively achieve results. >> Helped coordinate dozens of recruitment events (average of 12 large gatherings per year) that contributed to consistently high enrollment levels. >> Entrusted to manage office in the supervisor absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official company correspondence. >> Co-developed comprehensive, 60-page training manual that enabled faster ramp-up for newly hired support staff. >> Developed innovative PowerPoint presentation used by the Office of Admissions to market executive support programs to potential students. >> Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service. 1) Data entry. 3) Virtual assistance. 4)Translation between Arabic, English, French, and German. 5) Internet Research. (All fields) 6) Internet Marketing and selling. 7) Computer and Email issues and problems. 8) Network and System administration. 9) Customer Service. 10) Office management. 11)Event Planning. 12) Microsoft Office (Excel spreadsheets, Word processing, PowerPoint presentations, Google docs....and all other office programs)
Education Summary: Cairo University, MBA 2009 - 2010
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Fayoum University, Chemistry 2005 - 2009
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British Council, English Certificates Awarded: 2010
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Cairo University / Ford charity association, Pathways to Higher education Awarded: 2009
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UNESCO, international computer driving License Awarded: 2010
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Microsoft , Microsoft certified system administrator Awarded: 2009
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Cairo University, Risk assessment Awarded: 2008
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Canadian training center of human development (CTC, Business communication Awarded: 2008
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American University in Egypt, Time management Awarded: 2007
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Goethe Institut, German certificate Awarded: 2009
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Microsoft, Microsoft certified professional (MCP) Awarded: 2009
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Microsoft, microsoft certified system engineer (MCSE)
Awarded: 2010
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